Raising a Risk or Issue

  1. Click the Raise item in the main menu .  This brings up an empty risk detail page which is made up of a number of tabs.  The tabs shown will vary depending upon your access rights but there will always be a Detail tab, an Original Score tab and an Action Plan tab.  The Author and Raised fields on the Detail tab will be automatically populated.

  2. If the Organisation Unit shown is not the correct one, select the applicable Organisation Unit from the pick-list.  A risk/issue should be placed in the most relevant position within your organisation's hierarchy.

  3. Enter a Title for the risk/issue.  This should contain a short description which highlights the essential content of the risk.

  4. Enter an Owner using the pick-list.  This list includes all people with at least 'owner' access over the organisation unit selected in step 2.

  5. The Keywords field may be used to aid searching and reporting.  Enter any applicable keywords by selecting the small button to the right hand end of the Keywords field .  This then displays a pop-up of all the possible keywords dependant upon which organisation unit the risk/issue is being assigned to.  Simply tick those which apply and click the OK button .

  6. If required tick the Confidential box.  See Confidential Risks for guidance on when to set this.

  7. Select either Risk, Assumption, Issue or Dependency from the Type radio control.  Generally speaking, issues are risks that have happened whereas risks may happen but it is not guaranteed.  If you choose Issue you will be warned that the original likelihood rating has been set to 5.

  8. Enter a full description of the risk/assumption/issue/dependency in the Description field. There must be as much detail within this box as is required to fully explain the risk.

  9. Click on the Original Score tab .  There will be a short delay as the new tab is displayed.

  10. Enter the risk/issue's impact by clicking the radio controls.  The system will automatically calculate the Score as the Likelihood rating multiplied by the highest of all the other ratings.  If you need guidance on what ratings to set click the help button next to each of the criteria .  If the Likelihood category is greyed out and set to 5, this is because you have marked the risk as being an issue. This is a risk that has actually happened, hence the rating for Likelihood is 5 (Almost certain). The minimum risk rating for an Issue is therefore 5.

  11. All other fields are optional but you may go on to add controls and/or create an action plan.  The business process used within your company will determine the level of detail required to be completed at this stage of the risk process.

  12. Click the Submit button .

 

 

Notes

  • The organisation unit will initially default to the last risk list displayed or your own 'home' organisation unit if no list has yet been run.

  • Generally the organisation unit pick-list only shows nodes of the hierarchy to which you have at least author access.  However it also needs to show the parent structure of each node even if you have no access.  You may therefore be given an error message if you select an organisation unit to which you do not have author access.

  • Your name is automatically added as the author and the owner, and the raised date is set to today.

  • The submit button is only enabled once you start entering details. If you press submit and the data is incomplete, then dialog boxes will be displayed to describe the error or the data that is missing.

  • You will be warned if you save without any actions in the action plan.

When a risk/issue is created a notification will be sent to it's owner, if this is not you.  Notifications will also be sent to any action owners and to the manager of the organisation unit against which the risk is raised.